FAQ

Technology for People

VOCA V543

Basic Functions

How to turn off the honking when putting the phone on cradle? 

You can fine tune the detail settings in Setting>Profiles>Normal>Option>Settings>Other alert>Charging tone>Off

Power saving mode allows the V543 battery to last longer. How to turn on power saving mode? 

Settings > Power saving mode > Status > On

VOCA V340

Basic usePower saving mode can save a lot of energy. Users are recommended to setup power saving mode whenever they want a long battery life

How to set up power saving mode 

- Settings > Power Saving Mode > Status> On

How to use predictive text in writing message? 

Press # key when you are writing a message. Then choose En/en/EN. All of these are predictive text mode. The only difference lies in whether to capitalize the first character or not

How to setup speed dial 

- Setting > Speed dial

Reset to factory setting

How to restore V340 back to factory setting ? 

- Settings > Phone Settings > Restore factory settings  > 1234 >OK

OBOOY EA138

How to turn off speaking dial pad 

－ Menu》Ringtone》Intelligent call alert 》Off
－ Menu》Ringtone》Keypad 》Silent

How to turn off SOS 

－ Menu》Settings》SOS Settings》 SOS alarm On

OBOOY EG520

Machine ResetHow to erase telephone numbers recorded previously?

How to erase telephone numbers recorded previously? 

Menu》Settings》Call center》Call history》Delete call logs》All calls

How to erase entries in phone book 

Menu》Phonebook》Options》Phonebook settings》Delete all contacts

Machine Back to Default SettingChange EG520 back to factory default setting

How to change EG520 back to factory default setting 

Menu》Settings》Restore settings》1122

Handset cannot be heardI cannot hear from my EG520

I cannot hear from my EG520 

Earpiece volume is turned off . Volume can only be adjusted during a phone call

VOCA V530 3G ELDER PHONE

Basic FunctionSetting

How to turn off speaking dial pad 

－ Menu》Tools》Human Voice》Off

How to set ring tone 

－ Menu》Settings》Tone Settings》General 》 Options》Customize》

How to change clock on slave screen 

－ Menu》Settings》Phone Settings》Display》Sub LCD Clock type

How to set date and time 

－ Menu》Settings》Phone Settings》Time and date

How to set photo phone book 

TBA

Machine resetMachine reset

How to erase phone log 

TBA

How to change V530 back to factory default settings 

TBA

Basic FunctionBasic Function

The speaker doesn't have voice 

TBA

3G connectivity3G connectivity

Cannot connect to internet 

Does your SIM card support 3G ?

Are your 3G SIM card located at right slot? 

3G SIM card should be placed at the right slot, which marked G&W

TF card sizeTF card size

Max TF card size ? 

32G

Charging CradleCharging Cradle not charging

Charging Cradle not charging？ 

1. Please clean up the two charging contact points at the buttom of the cell phone 
2. Wait 30 seconds for the cell phone to display charging signal when you place the cell phone in charging cradle

Photo Phone BookHow to use photo phone book

How to use photo phone book to check caller 

TBA

Flic

BasicGeneral Questions

Do I have to buy Flics in order for the Flic Hub to work? 

Yes, you will need to have a least one Flic in order to use the Hub.

SetupSet up

How do I setup my Flic Hub? 

我如何設置我的Flic Hub？

How do I turn my Flic Hub on? Where is the power button? 

There is no button to push. All you need to do is connect the Micro USB cable provided to a 1A output (recommended) plug and the Hub will automatically power up. During the boot process the LED will shine a constant bright RED. When the Hub is ready the LED will dim to 10% brightness and shine continuously. You can turn off the LED in the app under the Hub settings page. The Hub will remain powered as long as it is plugged in.

How does the Flic Hub connect to my devices? 

Flic Hub如何與我的設備連接？

The app is only in English, do you have any language options? 

We only support the App in English at this time, but stay tuned for further updates.

Third Party LinkageThird Party Linkage

Does Flic support Apple Homekit? 

Yes! With the Flic Hub LR you can connect your buttons to Apple HomeKit and trigger your HomeKit enabled accessories. Note that you need an Apple Home Hub (Apple TV, Apple Home Hub or an iPad) in order to use Flic with your Apple HomeKit setup.

Do I need to pair my other smart devices to the Flic Hub? 

The first time you set up a third party device, you will have to configure it. This means that you will either need to log in to their service or connect their physical hardware to the hub. Each action will take you through the necessary steps to get the integration up and running.

Can I connect the Hub to my WiFi speaker? 

Yes, no problem. As long as your WiFi speaker, e.g. a Sonos, is already setup and connected to a network then the Hub and Flic will be able to control it.

Does the Flic Hub support ZigBee or Z-Wave? 

The Flic Hub is not able to directly control ZigBee or Z-Wave devices but we do support local network and cloud connections. My smart devices are not listed in the Flic app, help! If we don't directly support your device in our Flic app then be sure to check out any cloud service providers such as IFTTT, Zapier and Microsoft Flow. These services support a huge catalogue of Also we’re constantly building support for more and more devices.

SwitchBot

Hub Mini SetupHub Mini Setup

How to set up Hub Mini？ 

Step 1. Install SwitchBot App and sign up SwitchBot account. (If you are a SwitchBot user already, please skip this step.)  Launch the App and tap "Sign in"on the left side menu.

 
Step 2. Authorize the Bluetooth and location services on your phone.  Then tap "Add Device" in the App, choose "Hub Mini".

Step 3. Press and hold the button on top of Hub Mini until the indicator flashes and then tap "next." And input SSID and password. (note: 5G Wi-Fi is not supported for now). You can change the device name at the same step.

Tap "OK" after you set up the Wi-Fi. Now you can see your SwitchBot Hub Mini on the App's homepage. Enjoy!

SwitchBot Google Assistant SetupSwitchBot Google Assistant Setup

How to setup Switchbot and Google Assistant 

Open Google Home> Press the "+" > Press "Set up device" >Press "Works with Google" > Type "Switchbot Smart" in the search bar, and then search> Link SwitchBot account with user name and password

VOCA V543

Daily Usage | Charging | SoundHow to disable V543 sound when placing it into charging cradle?

How to disable V543 sound when placing it into charging cradle? 

You can fine tune the detail settings in Setting>Profiles>Normal>Option>Settings>Other alert>Charging tone>Off